Refund Policy

 

Effective Date: February 9, 2025

Thank you for shopping at Click & Print Designs. We take pride in offering high-quality, printable digital wall art designed to suit a variety of spaces and styles — from nursery prints to inspirational quotes, mythology art, and beyond. Because of the digital nature of our products and the immediate access granted upon purchase, we have established the following refund policy to ensure clarity and transparency.

Digital Products – All Sales Are Final

All of our products are delivered in digital format (PDF) and are made available for instant download after purchase. Due to the intangible and non-reversible nature of digital files, we enforce a strict no-refund policy on all digital sales.

Once a file has been downloaded, viewed, or accessed even partially — it is considered used and therefore non-returnable.

This policy applies to:

  • Personalized or non-personalized PDF art files
  • Custom editable templates (if applicable)
  • Instant download products
  • Files accessed via email or download link

Why We Don’t Offer Refunds for Digital Files

Unlike physical goods, digital products cannot be returned. Once a download is issued, full access to the product is granted and it’s impossible to verify if the file has been duplicated or used. This industry-standard policy helps protect both the customer experience and the value of our products.

Before You Purchase

To help you make an informed decision, we strongly recommend that you:

  • Review the full product description to understand exactly what’s included
  • Preview product images to confirm style, theme, and layout
  • Check compatibility with your device and preferred printing method (our files are standard PDF format)
  • Double-check personalization details (if applicable) before finalizing your order

If you have any questions, please contact us before purchasing:
📧 clickandprintdesigns@gmail.com

Accidental Purchases or Duplicate Orders

Please review your order carefully before completing your purchase. Refunds cannot be issued for:

  • Accidental purchases
  • Duplicate orders
  • Misunderstanding of the product’s digital nature (e.g., expecting a physical item)

Each listing clearly states that the item is a digital download only.

Technical Issues

If you’re having trouble accessing or downloading your file (e.g., broken link, file won’t open), please reach out to us. We’re committed to ensuring you receive the product you purchased and will work with you to resolve the issue promptly.

Note: Technical difficulties do not qualify for a refund, but we will ensure full access is restored.

Contact Us

If you have any questions or need help with your order, you can contact us at:

📧 clickandprintdesigns@gmail.com
🏢 Flat 5 Squire House, 81-87 High Street, ENG, CM12 9AS, GB

By completing a purchase on Click & Print Designs, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.